Frequently Asked Questions for Arcade Projects

Yes. Share your venue type, floor area, country, target audience, and budget direction. ACS can suggest a practical machine mix and explain why each category fits the project.

Recommended first step: Send floor area, country, venue type, and budget direction.

There is no single fixed number because the right plan depends on your audience, machine mix, walkways, prize area, and operation style. ACS can start from your available space and recommend a compact, medium, or full venue direction.

Yes. For a small mall or family zone, we usually focus on compact machines, visible prize play, children-friendly games, and simple operation. Photos, dimensions, and traffic direction will help us make a better suggestion.

Please prepare your venue type, floor area, destination country, target quantity, budget range, expected purchase time, and any customization needs. If you already have site photos or a machine list, include them as well.

ACS can discuss layout direction for amusement projects and help buyers think through machine categories, walking paths, and zone balance. Detailed layout work depends on the project scope and should be confirmed before order planning.

A new FEC usually needs a balance of arcade anchors, ticket games, prize machines, sports games, and children-friendly attractions. ACS can recommend a first-order mix based on your floor area, audience, and opening budget.

High-traffic arcades usually need strong visual anchors, fast-play machines, group competition, and prize-driven games. Racing, shooting, basketball, music, claw, and ticket machines can be combined depending on your current floor condition.

Recommended first step: Send current floor photos, your machine list, and the categories you want to replace.

Claw machines, kiddie rides, compact ticket games, photo booths, and small children games are often easier to arrange in limited spaces. The final choice should match available area, staff capacity, and family traffic.

Yes. Mixed orders are common for FECs, arcade upgrades, mall zones, and distributors. The final list should account for packing size, budget, destination requirements, and after-sales parts.

Yes. Tell us whether your venue serves families, teenagers, children, adults, or mixed traffic. ACS can recommend categories that are easier for your audience to understand and operate.

Many machines can support OEM logo, cabinet color, stickers, or theme adjustments. The available options depend on the machine type and should be confirmed before production.

These details can often be discussed before production. Please share your destination country, payment method, voltage requirement, plug type, and language needs so ACS can confirm what is available for each model.

Recommended first step: Confirm destination country, payment, voltage, plug, and language before production, not after packing.

Yes, for many machine types. Cabinet color, sticker direction, logo, and theme style can be discussed to better match malls, kids zones, and family entertainment environments.

ACS can prepare product materials where available, including images, videos, specifications, and key selling points. Tell us your target market and product categories so we can prepare suitable materials.

Logo, stickers, cabinet color, language, payment hardware, voltage, plug type, packing mark, and destination requirements should be confirmed early. Confirming these details after production starts may cause delays or extra cost.

For many ACS machine categories, MOQ can start from 1 unit. Some customized or special models may have different requirements, so the final MOQ should be confirmed by machine type.

Yes. Many buyers start with a smaller first order to test the venue direction, machine category, or local market demand. ACS can help plan a first order that still keeps future scaling in mind.

Yes. Mixed-container sourcing is common, especially for distributors and full venue projects. The final loading plan depends on machine size, packing method, quantity, and destination requirements.

Recommended first step: Send your product list, quantity, and destination port.

Production time depends on machine type, quantity, customization, and current production schedule. ACS will confirm the estimated lead time after the model list and customization details are clear.

Delivery time can be affected by production schedule, customization, packing, shipping method, destination port, customs documents, and local clearance. Buyers should confirm urgent timelines before placing the order.

Machines are checked before shipment to reduce avoidable issues. The exact inspection process depends on the model, but function checks, appearance checks, packing confirmation, and pre-shipment communication should be planned before delivery.

ACS has CE and ISO-related company/product documentation available for relevant projects. Because certification needs can differ by model and destination, buyers should confirm required documents before ordering.

Recommended first step: Confirm which documents you need by model and destination country.

Export packing is arranged according to machine size, cabinet structure, and shipping method. Buyers should confirm destination, shipping terms, and any special packing mark requirements before shipment.

ACS can support export packing communication and basic shipping document coordination for overseas buyers. Destination-country requirements should be shared early so the order can be prepared correctly.

Confirm model list, quantity, voltage, plug, language, payment system, packing requirements, consignee details, destination port, and required documents. These details help reduce shipment and clearance problems.

ACS can provide after-sales communication for machine operation, troubleshooting, and spare parts planning. The support scope depends on the machine type and order details.

Yes. Spare parts can be discussed with the order or after delivery. For operators, it is better to plan key spare parts before shipment so daily maintenance is easier.

Recommended first step: Plan key spare parts once the machine list is confirmed.

Operators should confirm which parts are most important for the selected machines, such as buttons, coin acceptors, sensors, power parts, or consumable accessories. ACS can help suggest a spare parts direction based on the machine list.

ACS can provide remote technical guidance and setup communication for many machines. On-site installation or deeper technical service should be confirmed by project scope, destination, and machine type.

For repeat buyers, ACS can help maintain product communication, OEM details, spare parts planning, and updated product materials. A clear first-order record makes future reorders easier to manage.